Currently, in urban areas, there are a lot of services related to the new mobility concept. The development of such services brings many benefits, from supplementing the transport of fer of a given city to environmental and economic aspects. However, it is worth remembering that these services are dedicated to the society and it is the target group of recipients of all the adwantages of shared mobility. Due to this, the authors proposed the possibility of considering shared mobility services as a solution supporting the overcoming of barriers in access to transport services and a preventive measure of social exclusion. The work includes aspects of improving transport accessibility, possibilities of adjusting services to the needs of the society, safety of services and reduction of the phenomenon of social exclusion. The work is support for the popularization of shared mobility services and public education.