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Business process maturity of the transport-forwarding-logistics sector in Poland

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Title: Business process maturity of the transport-forwarding-logistics sector in Poland

Creator:

Sawicki, Piotr ; Jaworek, Paweł

Object type:

artykuł

Abstract:

The paper deals with the evaluation of business process management development of the Polish TFL (Transport-Forwarding-Logistics) sector. Up to date, several studies of this type have been conducted, but TFL sector is marginally represented there or even omitted. Therefore, the authors have conducted their own research filling this gap. They have compared the results with the previous studies, as well as identified key determinants of the specific level of process maturity. Generally, there is no dominant level of process maturity at TFL sector in Poland. In particular, the lowest frequently occurred process maturity is level 3 (defined), which is typical for 15% of companies. The grades of other levels are bi-polarized below and above level 3. The largest group at TFL sector (a total of 44%) has been classified at level 2 (managed) and 1 (initial), with 25% and 19% of companies, respectively allocated there. The remaining companies are classified at level 5 (optimizing), and 4 (quantitatively managed), with percentage of 23% and 18%, respectively.

Publisher:

Publishing House of Poznan University of Technology

Place of publication:

Poznań

Identifier:

oai:repozytorium.put.poznan.pl:441168 ; e-ISSN 2083-4950 ; p-ISSN 2083-4942

DOI:

10.21008/j.2083-4950.2017.7.4.6

Language:

eng

Relation:

Wydział Inżynierii Zarządzania ; Politechnika Poznańska ; Strona czasopisma

Rights Management:

Politechnika Poznańska

Format:

pp. 337-350

Rights:

wszystkie prawa zastrzeżone

Access rights:

dla wszystkich w zakresie dozwolonego użytku

Rights holder:

Politechnika Poznańska

Digital object format:

application/pdf

Subject and keywords:

process maturity Transport-Forwarding-Logistic sector CMMI model

Object collections:

Last modified:

May 23, 2018

In our library since:

May 23, 2018

Number of object content hits:

35

Number of object content views in PDF format

20

All available object's versions:

http://repozytorium.put.poznan.pl/publication/533439

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Edition name Date
Sawicki, Piotr, Business process maturity of the transport-forwarding-logistics sector in Poland May 23, 2018

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