Szukana fraza: [Abstrakt = "Changes in the sphere of consumer behavior under the influence of the development and dissemination of ICTs have a significant impact on the operations of enterprises. These changes also affect the concept of value and changes taking place in this area. Over the years, “value” perceived as a set of benefits produced by the company and offered to the final recipient of the product or service has changed its character. Products began to be treated more individually, and the challenge of the marketing departments was to adapt the offer to the needs of individual clients. No longer the product, but the value associated with it became the most important. Contemporary clients are also co\-creators of value. They are involved in the process of co\-creating the products and services of companies, their marketing activities, and communication. We can observe a paradigm shift in the area of business management, marketing, and interaction with the market as well as value creation."]

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